Advertisers FAQ
Question categories
You can change your password by going to the Security section in your dashboard. Click please on your Profile and choose My page. You can easily find the Security section under Publisher settings
Your e-mail address can be changed only by making a request to our team from the e-mail address that is currently used for your account.
If you happen to have any questions, feel free to contact our team via Live chat or email. Our managers will be happy to help you with any issue that you might have, including deposit methods, ad formats , designs, or campaign management.
Yes. Our designers are ready to create your banners according to your preferences.
Internal advertising is when a user is both a Publisher and an Advertiser. In this case, he can create an internal campaign (in the advertiser section) and an internal block (in the publisher section) and place this block on his website. Then his internal ad will be shown in this block on his website. This means the Ad is not shown on other Bitmedia websites.
CPM (cost per thousand impressions) is a campaign type, in which an advertiser pays for 1,000 ad impressions. CPC (cost per click) is a campaign type in which an advertiser pays for each click on an ad.
CPM is very common if the goal of the campaign is branding or awareness. CPC campaign type should be used when an advertiser wants to pay for the direct visitors’ response.
There are 4 available ad formats: text ad, image ad, HTML5 banners, and Responsive Ads. An image ad may be static (JPG PNG, max size - 200 Kb) or dynamic (GIF,max size - 400 Kb), HTML5 banners (ZIP format, max size 3 MB), Responsive Ads (GIF JPG PNG, max size - 200 Kb)
728x90 468x60 125x125 200x200 250x250 300x250 300x100 250x100 336x280 160x600 120x240 120x600 180x150 300x600 320x50 320x100 468x90 970x90
Budget pacing is applied to distribute the budget for a selected period of time and is available for a budget over 50$
At the moment geo-targeting, device, and daytime targeting are available for our advertisers. Interest targeting and categories of interests coming soon.
When selecting countries and websites from which you want to get traffic, you can also choose to get traffic from other countries/websites. You can set a lower bid for such websites/countries.
It’s recommended to set 60% from your initial bid.
Frequency capping is the number of impressions you allow each visitor to have per day / per 3 days / per week. You can also choose to set the limit for each ad group. For example, if you set frequency capping at 10 (per ad & per day), it means that each website visitor won’t see the ad more than 10 times a day.
The ad spaces are optimally chosen by our algorithms from among our publishers on the basis of the bid selected and other various parameters. However, you can manually choose the sources where your ads will be shown and forbid showing your ads on some of our sources.
Analyze the sources from which you get clicks and ban those with poor conversion rates.
You can whitelist countries and websites from which you’d like to get traffic. At the same time, you can blacklist countries and websites which you don’t want to receive traffic from or which have poor conversion rates for your ad campaign.
After submission, your banners will be approved within several hours. However, during weekends or holidays, it may take up to 24 hours.
An ad is rejected when it contains any prohibited content or major mistakes in text / URL. If your ad is rejected you will be notified of the reasons for the rejection. More details on the requirements for the ads can be found in the Terms and Conditions of Bitmedia (see - Provisions related to advertising).
You may deposit in BTC, $, USDT, and ETH
Kindly note, we have no requirement for min top-ups if you use crypto-currency. The min deposit for payments with card is 100$
The minimum bid starts from 0.25$ (CPC campaign) and 0.30$ (CPM campaign). The higher the bid is the better visibility your ad has.
Top up your main balance (we request at least 3 network confirmations) and get an email saying that the funds were charged. Then transfer funds from the main balance to the campaign balance and get new visitors.
Top up the main balance first and then transfer funds from the main balance to the campaign balance. By the way, you can use your main balance as a wallet: you may transfer funds to your campaign, split them between several campaigns, and withdraw them.
Kindly note, you should transfer funds from your main Bitmedia account to your new campaign and activate it manually
Sure, follow the instruction please:
1. Click the Fund button near your desired ad campaign.
2. Choose Other Ad Campaign
3. At the right select campaign from which you want to transfer money.
4. Enter the desired amount
5. Click the Fund Campaign button.
Bitmedia's anti-fraud team checks most of the clicks manually. All clicks are also checked automatically with our custom anti-fraud system. You can also insert UTM-source in your click URL and see which of our publishers are more effective for you.
In case if our system or administrator identifies fraud - we write off money from the publisher and return them to your account.
Bitmedia provides its users the service of ad placement, by means of which they can increase awareness about their product or service. Bitmedia’s administration is not responsible for the interest of an audience in the advertised product or service. Therefore, there is no refund for low conversion rates. However, the user still can claim a refund for any fraud or incentive clicks. Read more about our Refund policy.
Yes, you can use it at any time! Read about our Affiliate program
