Advertisers FAQ
Question categories
You can change your password by going to the Security section in your dashboard. Click please on your Profile and choose My page. You can easily find the Security section under Publisher settings
Your e-mail address can be changed only by making a request to our team from the e-mail address that is currently used for your account.
If you happen to have any questions, feel free to contact our team via Live chat or email. Our managers will be happy to help you with any issue that you might have, including deposit methods, ad formats , designs, or campaign management.
Yes. Our designers are ready to create your banners according to your preferences.
Yes, retargeting options are available in the Targeting section under the “Audience” setting. Advertisers can collect data on users who have clicked on their ads and use this information to retarget these users with tailored advertising campaigns, enhancing engagement and conversion rates.
Yes, we support cooperation on an Open RTB 2.5 basis. This allows for real-time bidding and programmatic advertising, providing a seamless and efficient way to reach your target audience. For more details, please contact our chat support or reach out to your account manager.
Yes, Bitmedia offers an API connection, enabling seamless integration with your existing systems for enhanced data management and campaign automation. For more information and access to the API, please check here.
Accounts that remained inactive for 6 months are automatically deactivated.
Direct ads are the ads, agreed between the advertiser and publisher directly, i.e. no activity of an ad network is involved in creating demand for this type of ads. Both parties negotiate the terms of the agreement, including the price, number of impressions, targeting, and duration of an ad campaign.
A Publisher can set up and run a direct ad campaign in the existing Ad Units. A publisher may choose to set the highest priority for their direct ad campaigns. Direct ads will be shown on your website only.
CPM (cost per thousand impressions) is a campaign type, in which an advertiser pays for 1,000 ad impressions. CPC (cost per click) is a campaign type in which an advertiser pays for each click on an ad.
CPM is very common if the goal of the campaign is branding or awareness. CPC campaign type should be used when an advertiser wants to pay for the direct visitors’ response.
There are 4 available ad formats: text ad, image ad, HTML5 banners, and Responsive Ads. An image ad may be static (JPG PNG, max size - 200 Kb) or dynamic (GIF,max size - 400 Kb), HTML5 banners (ZIP format, max size 3 MB), Responsive Ads (GIF JPG PNG, max size - 200 Kb)
728x90 468x60 125x125 200x200 250x250 300x250 300x100 250x100 336x280 160x600 120x240 120x600 180x150 300x600 320x50 320x100 468x90 970x90
Budget pacing is applied to distribute the budget for a selected period of time and is available for a budget over 50$
You may choose languages, GEOs, device type, Operation System, VPN/data services option, Banner types (sticky/regular), and Web3 audiences.
Frequency capping is the number of impressions you allow each visitor to have per day / per 3 days / per week. You can also choose to set the limit for each ad group. For example, if you set frequency capping at 10 (per ad & per day), it means that each website visitor won’t see the ad more than 10 times a day.
The ad spaces are optimally chosen by our algorithms from among our publishers on the basis of the bid selected and other various parameters. However, you can manually choose the sources where your ads will be shown and forbid showing your ads on some of our sources.
Analyze the sources from which you get clicks and ban those with poor conversion rates.
You can whitelist countries and websites from which you’d like to get traffic. At the same time, you can blacklist countries and websites which you don’t want to receive traffic from or which have poor conversion rates for your ad campaign.
Bitmedia Wallet Targeting Technology uses anonymous data collection as users connect their wallets, assigning an anonymous ID to their device. This guarantees privacy and allows the launching of highly targeted advertising based on blockchain activity. Through blockchain indexing, Bitmedia.io segments audiences by their wallet holdings and activities, offering insights into the unique preferences and behaviors of the crypto community.
All settings operate in the UTC zone. Your advertisement will be launched according to UTC, to determine the local launch time, add or subtract the difference between UTC and your desired time zone (e.g., +02:00 hours).
Packages are segmented according to the project type, they include the source IDs/websites that have shown good results in terms of conversions for our advertisers. The package price starts from $100 daily.
*Each source ID/website has its own custom bid.*
After submission, your banners will be approved within several hours. However, during weekends or holidays, it may take up to 24 hours.
An ad is rejected when it contains any prohibited content or major mistakes in text / URL. If your ad is rejected you will be notified of the reasons for the rejection. More details on the requirements for the ads can be found in the Terms and Conditions of Bitmedia (see - Provisions related to advertising).
You may deposit in BTC, USD, USDT, BNB, TRX and ETH
The min deposit for payments with card is 100$. The minimum deposit amount in cryptocurrency is equivalent to 100 USD. Payments less than 100 USD are not processed and will not be credited to your balance. Please ensure that your payment meets this requirement, as funds sent in smaller amounts are non-refundable. The minimum deposit amount requirement shall not apply to BTC transactions.
The minimum bid starts from 0.25$ (CPC campaign) and 0.30$ (CPM campaign). The higher the bid is the better visibility your ad has.
Top up your main balance (we request at least 3 network confirmations) and get an email saying that the funds were charged. Then transfer funds from the main balance to the campaign balance and get new visitors.
Start by adding funds to your main balance using your preferred payment method. Once your main balance is topped up, you can proceed to transfer the funds to your campaign balance, or you can make a direct deposit into your ad campaign balance.
Kindly note, that you should transfer funds from your main Bitmedia account to your new campaign or fund the campaign directly. The ads may get activated automatically after the ads are moderated, once you enable the setting "Run ads after approval" in the Creatives section.
Sure, follow the instruction please:
1. Click the Fund button near your desired ad campaign.
2. Choose Other Ad Campaign
3. At the right select campaign from which you want to transfer money.
4. Enter the desired amount
5. Click the Fund Campaign button.
Yes. To receive an invoice and proceed with a payment, contact the account manager or support team.
Bitmedia's anti-fraud team checks most of the clicks manually. All clicks are also checked automatically with our custom anti-fraud system. You can also insert UTM-source in your click URL and see which of our publishers are more effective for you.
You may also implement our Pixel or Postback.
In case if our system or administrator identifies fraud - we write off money from the publisher and return them to your account.
Bitmedia provides its users the service of ad placement, by means of which they can increase awareness about their product or service. Bitmedia’s administration is not responsible for the interest of an audience in the advertised product or service. Therefore, there is no refund for low conversion rates. However, the user still can claim a refund for any fraud or incentive clicks.
Yes, you can use it at any time! Read about our Affiliate program
Each order is processed as soon as possible during our business hours. Please note that response times may be longer than usual on weekends, as Saturday and Sunday are non-business days.
Once you have added the item to your shopping cart, click on "Proceed to Payment." You will then have the option to pay for the order using your available Advertiser/Publisher balance or by depositing funds via any suitable method.
Depending on the service you select, KYC may be required by a KOL or website. Typically, KYC is necessary for the top crypto news outlets. For influencers, we first need to obtain project approval from the influencer, particularly for newly created projects, casinos, and projects with high investment risks.
PR/Sponsored articles are paid content that includes a sponsored tag and is typically used to promote a specific product, service, or brand. In contrast, organic articles are unbiased, editorial content written without any sponsorship or promotional intent, focusing on providing information or news to the audience. Read more here.
The standard word count for a PR (press release) is around 450-600 words. Sponsored articles, which include a sponsored tag, should be 800-1000 words, while organic articles, without any tags and similar to regular news articles, should be 1000-1200 words.
